Personal Banking
Other Services & Fees
Debit Cards
Your MasterCard debit card is accepted worldwide at over 16 million merchants. To complete a new debit card application, visit your local branch or contact our Customer Care Center at (877) 654-4500.
Need to report a lost debit card after banking hours? Simply call 1 (800) 472-3272 at any time or day.
Allpoint ATMs
We've partnered with Allpoint to bring you 55,000 surcharge-free ATMs across the country.
To find a location near you, visit the Allpoint website and type your zip code in the ATM locator tool.
Card Valet App
Wire Transfers
We have domestic and international wires available for reasonable fees. Please email us at wires@mybanktx.com for wiring instructions.
Safe Deposit Boxes
Store your important documents in a secure place. Safe deposit boxes are available at all locations, and are accessible during normal lobby business hours.
Contents of a safe deposit box are not insured by the FDIC.
Voice Banking
Your account info is always one dial away! Check your balance, verify deposits, review transactions, and transfer funds by phone. Enroll now to start using Voice Banking today!
- Call 1 (855) MYBNKTX or 1 (855) 692-6589.
- Enter any account number for which you are the primary account holder.
- Use the last four digits of your social security number as the initial password.
Reorder Checks
It’s easy to reorder checks online by using our link to Deluxe Checks. Visit their website to reorder now!
Night Depository
Our lobbies may close, but the Night Depository is always open. Make deposits around the clock at any of our locations.
Fees & Charges
Current fees and charges can be found below. Please note that fees are subject to change without notice.
| ITEM | AMOUNT |
|---|---|
| Non-Sufficient Funds Fee* | $29.00 per item |
| Overdraft Fee* | $29.00 per item |
| Stop Payment Fee | $29.00 per item |
| Stop Payment Renewal Fee | $29.00 per item |
| Deposit Item Return | $5.00 |
| Incoming Wire Transfer Service | $15.00 per transaction |
| Outgoing Wire Transfer Service | $20.00 per transaction |
| International Wire Transfer Service | $75.00 per transaction |
| Cashier's Checks | $5.00 |
| ATM/Debit Card Replacement | $10.00 |
|
ATM/Debit Card Inactivity Fee (after 60 days of inactivity) |
$5.00
|
| Garnishments/Tax Levies | $100.00 + attorney fees |
|
Activity Printout/Snapshot Statement (1 free, per statement cycle) |
$3.00
|
|
Activity Printout/Statement Item (1 free, per statement cycle) |
$3.00
|
|
Research ($10.00 minimum charge) |
$25.00 per hour + $0.25 per copy
|
| Account Closing within 60 Days of Opening | $25.00 |
|
Temporary Checks (limit of 10) |
$2.00
|
| Collection Items | $15.00 |
| Draft Items | $15.00 |
| IRA Rollover Fee | $25.00 |
|
Safe Deposit Box Annual Rental Safe Deposit Box contents are not insured by FDIC
|
$35.00 for 3x5 Box $45.00 for 3x10 Box $55.00 for 5x10 Box $60.00 for 6x10 Box $75.00 for 10x10 Box ($5 discount if using auto-payments) |
| Safe Deposit Drill & Lock Replacement | Current Locksmith Rates |
|
Safe Deposit Key Replacement Fee |
$25.00 |
| Online Banking | COMPLIMENTARY |
| Mobile Banking | COMPLIMENTARY** |
| ACH Reject Fee | $5.00 |
| Return Mail Fee | $5.00 |
|
Telephone Transfer Fee (FREE when using Voice Banking) |
$5.00
|
| Return Check Re-clear Fee | $5.00 |
*A Non-Sufficient Funds fee or an Overdraft Fee may be imposed for overdrafts created by check, in-person withdrawal, ATM withdrawal, or other electronic means.
**Standard data usage may apply, depending on your provider.